Privacy Policy

1. Introduction

Fabcelok Smart Home Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you book a service or contact us.
• Service Information: Details about the services you request, preferred appointment times, and service history.
• Device Information: Information about your device, browser type, IP address, and how you interact with our website.
• Payment Information: Credit card or payment details processed through our secure payment providers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our smart home services
• Process and complete service bookings and transactions
• Send you service confirmations, updates, and appointment reminders
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Analyze usage patterns to enhance our website and services

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, scheduling software)
• Professional advisors (lawyers, accountants) as needed
• Law enforcement when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: